Terms & Conditions

1. Introduction

These Terms and Conditions (the "Agreement") govern the use of SmartSchoolers, a school management system developed and provided by IT Genuine Solutions. By accessing or using the SmartSchoolers platform, you agree to comply with these terms.

2. Definitions

  • "Service" refers to the SmartSchoolers platform and its associated features, including but not limited to student management, attendance tracking, grades management, and communication tools.
  • "User" refers to any individual, administrator, teacher, or institution using the SmartSchoolers platform.
  • "Institution" refers to any educational entity that subscribes to the SmartSchoolers service.
  • "Administrator" refers to the person responsible for managing the account, setting permissions, and overseeing the use of the platform in an institution.

3. Eligibility

  • Users must be of legal age or have appropriate parental or institutional consent to use the SmartSchoolers platform.
  • Institutions must have a valid registration to access and use SmartSchoolers.

4. Account Creation and Use

  • Users must create an account to access the platform. Account information must be accurate, up-to-date, and kept confidential.
  • Institutional Administrators are responsible for managing user accounts within their institution and ensuring that all users comply with the platform’s policies.
  • Each institution is responsible for assigning roles and permissions to its users (teachers, staff, students, etc.).

5. Use of the Service

  • SmartSchoolers is intended solely for educational management purposes. Unauthorized use or misuse of the service, including but not limited to hacking, uploading illegal content, or spamming, is strictly prohibited.
  • Users are responsible for the data they enter into the platform, including student records, grades, attendance, and other personal information.
  • Data Entry: Institutions must ensure that all information entered into the system is accurate and legally compliant with privacy and educational data protection laws.

6. Data Privacy and Security

  • IT Genuine Solutions is committed to protecting the privacy and security of all user data. We use industry-standard encryption and security protocols to safeguard personal information.
  • Institutions are responsible for keeping user credentials secure, including changing default passwords immediately and ensuring that sensitive data is protected.
  • By using SmartSchoolers, you consent to the collection and storage of personal data as outlined in our Privacy Policy.

7. User Obligations

  • Account Security: Users are responsible for maintaining the confidentiality of their login credentials. Do not share your username or password with anyone.
  • Compliance: Users must comply with all applicable laws and regulations, including those related to data protection and the use of digital platforms.
  • Regular Backups: Institutions should regularly back up important data to avoid potential data loss.

8. Service Availability and Limitations

  • IT Genuine Solutions will make reasonable efforts to ensure that SmartSchoolers remains available and operational at all times but cannot guarantee 100% uptime due to factors beyond our control.
  • Scheduled maintenance may be performed from time to time, and users will be notified in advance when possible.

9. Fees and Payment

  • Subscription Fees: Institutions must pay the applicable subscription fees to access the service. Payment terms are outlined in the Service Agreement.
  • No Refunds: All payments are non-refundable once made, as outlined in the Refund and Cancellation Policy.
  • Late Payments: Failure to pay fees on time may result in the suspension or termination of access to SmartSchoolers.

10. Prohibited Conduct

Users agree not to:

  • Use the platform for any illegal or unethical activities, including uploading or storing harmful, offensive, or illegal content.
  • Attempt to gain unauthorized access to other users' accounts or institutional data.
  • Use the platform in a manner that could damage, disable, or overburden its functionality.

11. Modification and Termination of Service

  • IT Genuine Solutions reserves the right to modify, suspend, or discontinue any part of the SmartSchoolers platform at any time without prior notice. However, efforts will be made to minimize disruption to users.
  • Termination: We may suspend or terminate access to the platform if any of the terms and conditions are violated or in cases of non-payment or misuse.

12. Limitation of Liability

  • IT Genuine Solutions is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the SmartSchoolers platform.
  • We are not responsible for any data loss, hacking, or unauthorized access to user information, and users agree to indemnify IT Genuine Solutions for any claims arising from the use of the service.

13. Intellectual Property

  • IT Genuine Solutions retains all rights to the software, features, and content provided through SmartSchoolers. Users may not reverse engineer, distribute, or alter any part of the platform without explicit permission.

14. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes related to the platform shall be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu and Kashmir.

15. Changes to Terms

  • IT Genuine Solutions reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to users, and the updated terms will be available on the platform.
  • By continuing to use SmartSchoolers after changes are made, users accept the updated terms.

16. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

By using SmartSchoolers, you acknowledge that you have read, understood, and agree to these Terms and Conditions.